1. Minimum Order Quantity (MOQ) Policy

  • Policy Statement: We specialize in bulk manufacturing and require a Minimum Order Quantity (MOQ) of 50 pieces per style/color (adjust as per your actual capacity).

  • Fabric Exceptions: Note that certain specialized or custom-dyed fabrics may require higher MOQs depending on our textile suppliers.

  • Sample Orders: Samples are provided to ensure quality satisfaction before bulk production begins. Sample fees are typically credited back toward the final bulk invoice.


2. Return & Refund Policy (B2B Focus)

  • Custom Orders: Because every jacket is manufactured to your brand’s unique specifications, we do not offer returns or refunds for “change of mind.”

  • Manufacturing Defects: We stand by our craftsmanship. If a shipment contains manufacturing defects (stitching, hardware, or fabric flaws), claims must be submitted within 7 business days of receipt.

  • Inspection Period: Clients are responsible for inspecting goods upon delivery before adding their own retail tags or secondary processing.


3. Shipping & Export Policy

  • Standard Terms: We typically operate on FOB (Free On Board) or EXW (Ex Works) terms unless otherwise negotiated.

  • Lead Times: Standard bulk production lead time is 4–6 weeks after sample approval and deposit receipt.

  • International Shipping: we ship globally via air freight (DHL/FedEx) for smaller batches and sea freight for high-volume container orders.


4. Privacy & Intellectual Property (IP)

  • Design Protection: We respect the Intellectual Property of our clients. Your tech packs, patterns, and brand logos will never be shared with third parties or used for other customers.

  • Data Security: We collect only the information necessary to process your manufacturing orders and manage our professional relationship.


5. Payment Terms

  • Deposit: A 50% deposit is required to begin sourcing materials and starting the production line.

  • Balance: The remaining 50% balance is due upon completion of production and passing of final Quality Control, prior to dispatch.

  • Methods: We accept Wire Transfers (T/T), Letter of Credit (L/C).

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